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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Haley Osbourne

September 19, 2023

5  out of  5 rating by Haley Osbourne
"Paige Gordey is an amazing agent! Highly recommend!"

syed rafay Masud

September 13, 2023

5  out of  5 rating by syed rafay Masud
"The whole team, especially Paige are wonderful and have always addressed any inquiry most expeditiously."

Ron Graham

August 22, 2023

5  out of  5 rating by Ron Graham
"I left State Farm a few years ago just to save a few $. Have felt guilty the entire time because Steve, Teresa and the crew always treated us like family. Last week we decided to return to the State Farm Fold and the experience has been exhilarating. The agency we are leaving is almost never staffed and we typically have to deal with the corporate office, whereas Teresa at our State Farm office is always available, patient, friendly and most importantly laughs at my jokes. AND THE RATES ARE LESS EXPENSIVE THAN THE COMPANY WE LEFT. We are very pleased and the guilt trip is now over!"

Margaret Merys

August 17, 2023

5  out of  5 rating by Margaret Merys
"Bethany was amazing! We had been with another company & our insurance was ridiculously high for no reason. She was able to get our auto insurance lowered about $200. Then she ran some numbers & was able to save us on our homeowners insurance also! I would highly recommend her to anyone she was very kind & professional."

Lisa Gladson

August 16, 2023

5  out of  5 rating by Lisa Gladson
"Excellent customer service"

Jim Emery

August 3, 2023

5  out of  5 rating by Jim Emery
"I gotta say over the years iv had a lot on insurance companies .. most of witch kinda screwed me .. but this one was by far the easiest interactions and they seem to actually be concerned . I highly recommend you use this insurance agency and when you do ask for Bethany she was so helpful 😅 made it way easier on me than she should have . Above and beyond . ❤️"

Samantha Lawson

June 27, 2023

5  out of  5 rating by Samantha Lawson
"I haven’t had the best of luck when getting good affordable car insurance. However, Paige was very knowledgeable and offered advice as well as different options to get a quote that would fit what I was looking for! Ask for Paige! 😊"

George Robinson

June 26, 2023

5  out of  5 rating by George Robinson
"Amazing people that put you first"

Kylee Filer

June 26, 2023

5  out of  5 rating by Kylee Filer
"Paige, and everyone else at the office, is so incredibly kind and helpful!"

kelly lester

June 22, 2023

5  out of  5 rating by kelly lester
"Steve Shipman’s office is the best! Teresa helped me save $2k and can't thank her enough. The entire staff is very responsive and a pleasure to work with! I would highly recommend this agency! Again - Thank You Teresa! Best Regards, Kelly"

LeAnne DeTAr Newbert

May 22, 2023

5  out of  5 rating by LeAnne DeTAr Newbert
"Paige responded to my concern with timeliness, efficiency, and thoroughness! Thank you so much!"

Amy Wiseman

March 31, 2023

5  out of  5 rating by Amy Wiseman
"Paige was an absolute gem tonight! I contacted her right around closing time, on a Friday none the less, and she was extremely patient, kind, and helpful in getting me squared away with car insurance. I am looking forward to having her assist me with the home and auto bundle on Monday! State Farm has a good one!!! Thanks, Paige. You’re the best"

Melissa Johosky

March 14, 2023

5  out of  5 rating by Melissa Johosky
"I have had Insurance with Steve Shipman for almost 30 years. I have always been met with smiles and friendliness. The entire staff goes above and beyond. Never had an issue receiving the best care on a claim. Super fast to get someone on the job, and making the damage like brand new again. If you are looking for a new agent look no more! You wont he disappointed. I just dont have enough nice things to say about him and his staff!"

Jeff McDonough

January 6, 2023

5  out of  5 rating by Jeff McDonough
"The best service you could ask for, right here! Extremely helpful and knowledgeable staff. Always quick to answer questions. This is what customer service is supposed to be like! Thank you"

Ashley Driver

October 17, 2022

5  out of  5 rating by Ashley Driver
"This place is amazing!!! I highly recommend Steve, he is one of a kind!"

Tiffany Harvey

August 25, 2022

5  out of  5 rating by Tiffany Harvey
"Excellent service provided from Steve Shipman’s staff. Teresa & Bethany are always very insightful, professional and super responsive."

Nick Gordey

August 21, 2022

5  out of  5 rating by Nick Gordey
"Steve Shipman’s office is the best. All the staff is great & always very helpful for anything insurance related. They helped me save a lot of money on my auto insurance."

anna dillon

July 30, 2022

5  out of  5 rating by anna dillon
"Paige reponds promptly and is pleasant when I have a question or a need. She explains the coberage I have available and options which would most benefit us.."

TLL Tallman

July 28, 2022

5  out of  5 rating by TLL Tallman
"Paige is the best!!!! And can't say how awesome the drive safe program is :)"

Opal Hoke

July 28, 2022

5  out of  5 rating by Opal Hoke
"I had considered changing insurance companies for several months but procrastinated and finally ask for a recommendation and Steve Shipman with State Farm was recommended. I called and spoke with Teresa and the rest is history! State Farm was able to save me a lot of money. I look forward to many years of service from them."

Zane Jones

July 25, 2022

5  out of  5 rating by Zane Jones
"My rate went up drastically with American Family, so I called around to several other companies. Bethany at Steve office hit home runs for me. Found better coverage than I had for multiple autos and homeowners at a lower rate than I was paying. Excellent follow through and customer service."

Gauge Capek

July 22, 2022

5  out of  5 rating by Gauge Capek
"I recently worked with Bethany to switch over my auto and boat insurance. She helped me to switch over quickly and painlessly, saved me money, and got me more coverage than my previous insurer. I would highly recommend working with these guys."

Gabriel Horne

May 13, 2022

4  out of  5 rating by Gabriel Horne
"Good Agent and takes good care of us."

Kasey Busch

April 20, 2022

5  out of  5 rating by Kasey Busch
"Steve and his team - Teresa & Paige were amazing! I really appreciated friendly banter. I can tell they are eager to get their community covered as well which is great when shopping for a new agency. Best of luck!"

Rebecca Greene

September 4, 2021

5  out of  5 rating by Rebecca Greene
"Steve Shipman is the most helpful insurance agent you will ever deal with! He is honest and a person who truly cares for the customer. If you have a claim, he knows the right contractors to call so you get the best quality repair. He is top notch and I highly recommend him!"