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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry Sparks

December 19, 2025

5  out of  5
rating by Terry Sparks
"This is one of the best State farm agents around. Steve and his staff always go the extra mile to makes sure our insurance needs are being taken care of."
We responded:
"Terry, appreciate the 5-star review! Hope you and yours have a very Merry Christmas!! "
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Marty Burke

December 18, 2025

5  out of  5
rating by Marty Burke
"I called the Steve Shipman Insurance Agency quite by accident. I was connected to Paige Gordey. A few minutes later, I had insurance on my wife's newly acquired car, my own car, and our condo. She also helped me cancel my past insurance company. It was a most pleasant experience and it saved me quite a bit of money. All information was provided clearly and professionally and allowed me to make an informed decision. Thank you, Paige."
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Nate Cain

December 12, 2025

5  out of  5
rating by Nate Cain
"Bethany is amazing! So helpful and she saved me about 60 a month on my car insurance!"
We responded:
"Thank you so much, Nate, for your kind review! I’m very proud to have Bethany on our team—she consistently goes above and beyond to help our customers save money and receive the best service possible. I’m thrilled to hear she was able to save you $60 a month on your car insurance—that’s fantastic! Wishing you a very Merry Christmas!"
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Paul Rayford

December 12, 2025

5  out of  5
rating by Paul Rayford
"Bethany and her team are top notch and extremely efficient! I know Steve is proud to have them!"
We responded:
"Paul, thank you for your wonderful feedback! I am very delighted that Bethany and our team were able to deliver such efficient and top-quality service. I do take great pride in my team's commitment and efforts and appreciate everything they bring to the table. I value your support and look forward to helping you with your insurance needs for many more years to come. "
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Peggy Ricketts

December 2, 2025

5  out of  5
rating by Peggy Ricketts
"Always friendly, knowledgeable, answers all my questions and takes care of business fast."
We responded:
"Peggy we appreciate your kind works and you taking the time to give us a review! I am thrilled to hear that you find our team friendly, knowledgeable, and efficient. It is our goal to provide excellent customer service and make the insurance process as smooth as possible for you. We truly appreciate your trust and look forward to continuing to take care of your needs. "
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Tony Wrisinger

November 19, 2025

5  out of  5
rating by Tony Wrisinger
"Everyone at the Steve Shipman State Farm Insurance Agency is always so welcoming, friendly and polite. They are always professional and helpful in every way. I truly appreciate their commitment and support that they do in the communities and schools in their area."
We responded:
"Tony, thanks a lot for the awesome google review! I am so glad to hear you find our team welcoming and helpful. Supporting the community and local schools is something we care a lot about, so it is great to know it is appreciated. Hope you enjoy the holidays with your family! "
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Jaci Havlas

November 17, 2025

5  out of  5
rating by Jaci Havlas
"Paige is by far the best insurance agent I’ve ever had!!! From start to finish, she treats you like family. She takes the time to explain everything I need to know and made getting set up so easy. I couldn’t recommend her more!"
We responded:
"Jaci thank you so much for your wonderful review! I am incredibly proud to have Paige on our team—she truly goes above and beyond to treat every client like family and make the process simple. I am glad she could make your experience such a positive one. If you ever need anything else, we’re here for you!"
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Sarah Lewis

November 14, 2025

5  out of  5
rating by Sarah Lewis
"Being in the roofing industry (Pro Roofers, LLC), I work with a lot of different insurance agencies. The Steve Shipman State Farm Team have excellent communication, they are courteous, and we both want the same thing for our mutual customer - an excellent experience! Shout out to Becka for always getting the impact resistant forms to me that I need to complete for the customer's insurance premium discount!"
We responded:
"Sarah, thank you so much for the awesome review! We really enjoy working with you and the Pro Roofers team. It is great to hear that our communication and teamwork are making things easier for our customers. I will be sure to pass your shout-out to Becka—she's always on top of getting those forms out quickly to help with the discounts. Looking forward to continuing to work together! "
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Lindsey Hennessy

November 12, 2025

5  out of  5
rating by Lindsey Hennessy
"Great office to work with!"
We responded:
"Lindsey, it was a pleasure to work with you guys. Thank you so much for all your time and speedy responses to anything we needed. Reach out if you need anything in the future. "
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Dalton Terrill

November 12, 2025

5  out of  5
rating by Dalton Terrill
"Bethany is great! I’ve been using her for years and she is always professional and communicative."
We responded:
"Thank you so much for giving us a 5 star review. Bethany has worked in our office for several years and does a phenomenal job. Glad she is always able to help you. "
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Mesfin Worku

November 12, 2025

5  out of  5
rating by Mesfin Worku
"Really appreciated the support provided for both home and car insurance. Rebecka is so helpful,humble, very eager to support clients. Keep it up."
We responded:
"Thank you for the 5 star review! So happy we were able to help you out with your car and homeowner's insurance. Rebecka is always eager to help our customers. "
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Vanessa Frazier

November 11, 2025

5  out of  5
rating by Vanessa Frazier
"Great service!!!"
We responded:
"Thanks so much for your review! I appreciate you taking the time to give our office a positive feedback. It means a lot to us. Enjoy our fall weather."
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Diana Weeks

November 11, 2025

5  out of  5
rating by Diana Weeks
"Bethany Morrison at Steve Shipman's office is amazing to work with. She is always my go-to person and is incredibly responsive, professional, and goes above and beyond to support our needs."
We responded:
"Diana, thank you so much for sharing your experience. I am so thrilled to hear that Bethany has provided you with such great service and support —she truly goes the extra mile for her clients. Our team takes pride in building lasting relationships and being there whenever you need us. We appreciate your trust and support and hope to be able to assist you for many more years to come. "
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Jaden Earvin

November 10, 2025

5  out of  5
rating by Jaden Earvin
"Always very responsive, informative and helpful."
We responded:
"Jaden, thank you for the great feedback! I am so glad to hear that you've had a positive experience with our office. Our team works very hard to be responsive and helpful, and it means a lot to know that it shows. We appreciate your support! "
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Marcia Albin

November 10, 2025

5  out of  5
rating by Marcia Albin
"Paige is the best! She listens to what you need, and what you can afford. She has saved me a lot of money versus my previous insurance, and I have better coverage now. Thank you Paige!!!"
We responded:
"Marcia, thank you so much for sharing your experience! I am so thrilled to hear that Paige took such great care of you and helped you find better coverage at a better price. She truly goes above and beyond for her clients, and we are so lucky to have her on our team. We appreciate your trust and your business. "
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M

November 7, 2025

5  out of  5
rating by M
"Lots to chose from. Fast and friendly ."
We responded:
"Thank you so much for taking the time to give us a 5-star review. I am so happy to hear that my team was fast and friendly when assisting you with your insurance needs. Thank you so much for your business and hope you are staying warm out there!"
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Deloris McMillian

November 6, 2025

5  out of  5
rating by Deloris McMillian
"Teresa was extremely helpful; took care of my problem in a matter of minutes!! Every one there is friendly and efficient!"
We responded:
"Diane, thanks so much for taking the time to give us a 5-star google review! We appreciate your business and your awesome feedback. Teresa is such a huge asset to our office, and I am so thankful to have her on board. "
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Hannah Smith

November 5, 2025

5  out of  5
rating by Hannah Smith
"I work with Bethany and she is just so helpful. She sat with me for as long as I needed in person, after talking to me on the phone. She is so informative and patient! I am so grateful that I am connected with her! 100% would recommend her for insurance needs. Best decision I have made."
We responded:
"Hannah, thank you so much for taking the time to give our office a 5-star review. I am pleased to hear that you have enjoyed working with Bethany. She is an essential part of our team, and we are so thankful to have her. I will pass along the kind works to her. "
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Kelli Hylton

October 30, 2025

5  out of  5
rating by Kelli Hylton
"What a great experience! Scott and his team’s caring, friendliness and knowledge of their services was above and beyond. Not only did I switch my auto policy but by bundling my house policy I can’t believe how much I’m saving…. And how much I had been over paying for the same coverage! He patiently went thru each area making sure we had accurate information on the house itself to get the most discounts and best coverage to protect my investment. I’ve been with American family for the past 5 years and can’t believe the lack of communication let alone customer service from my agent. Then to realize hire much I was over paying was very frustrating. I am relieved that I’m look forward to working with Scott and his team!"
We responded:
"Kelli, thank you so much for the thoughtful and kind words. I am so glad to hear that Scott and our team took such wonderful care of you when starting your auto insurance and home insurance policies. We truly value your trust and look forward to continuing to support you and help you protect your investments. Happy Halloween!! "
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Antonina Rudolph

October 30, 2025

5  out of  5
rating by Antonina Rudolph
"Becka is Always on top of it and Always very helpful with any questions I may have. Our family have been with State Farm for 25 years . Thank you Becka for all your hard work and Great Customer Service!! Thank you from The Rudolph Family."
We responded:
"Nina, thank you for taking the time to give us a 5-star review. We appreciate your business and hope to be able to help service your insurance needs for many more years to come. "
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Billy Russell

October 29, 2025

5  out of  5
rating by Billy Russell
"Quick, kind and effective service! Gracias"
We responded:
"Billy, thank you so much for taking the time to give our office a 5-star review and leaving us such kind feedback. So glad we have been able to help you with your auto insurance, home insurance, and life insurance for all these years. Hope to be able to assist you for many more years to come. Thanks for being a part of the State Farm Family!"
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Michael Smith

October 28, 2025

5  out of  5
rating by Michael Smith
"I've known Steve for years and if you're looking for someone who will listen to and understand your various insurance needs ... it's definitely worth you time to have a conversation with Steve!"
We responded:
"Thanks Michael for your very kind words. I appreciate them more than you know. It's always a pleasure to treat people the way we would like to be treated and I know you feel the same. "
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Lindsey McArthur

October 16, 2025

5  out of  5
rating by Lindsey McArthur
"Office staff are always friendly and knowledgeable. If they don't have an answer, they'll find out quick. This office must be what the commercials are always saying "Like a good neighbor...""
We responded:
"Thanks so much Lindsey. We appreciate you taking the time to write a review for us. We hope you and Alan are doing well in these crazy times. Have a good spring"
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Monica Jones

October 13, 2025

5  out of  5
rating by Monica Jones
"Teresa is always fast to answer questions, been with them for years."
We responded:
"Monica, thank you so much for taking the time to give our office a 5-star review. Thanks so much for the kind words and for sticking with us all these years! I am happy to hear Teresa is always quick to help. She does a wonderful job here in the office and helps keeps things running smoothly. We really appreciate having you as a part of our State Farm family and look forward to serving you for many more years to come! "
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Melissa Braley

October 7, 2025

5  out of  5
rating by Melissa Braley
"I had the pleasure of working for Steve many years ago and continue to have the pleasure of being one of his customers. Steve and his whole staff go above and beyond to help with any questions and make you feel like any questions is a good question. They take the time to find the best fit for your insurance needs and are always pleasant to talk to."
We responded:
"Melissa, thanks so much for your kind words and continued trust! We are so thrilled to hear that our whole staff has consistently provided you with helpful, friendly service. It is out goal to make every question feel important and to find the best insurance solutions tailored to your needs. We truly appreciate your loyalty and look forward to assisting you for many more years to come! "