Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew E

Andrew E

July 25, 2024

5  out of  5
rating by Andrew E
"Steve and his team have been great to work with since moving to Blue Springs several years ago. As a life long State Farm customer, I have been blessed with some of the best agents the company has who truly care for their clients and make them feel like family. I have to give a huge shout out to Paige who has been our primary account representative. She is always quick to jump in and help on anything from claims, to finding discounts, correcting paperwork, and going above and beyond to help with any other requests and to advocate on our behalf. Her professionalism is next to none and it is always a pleasure working with her. I can always count on the best service each and every time."
We responded:
"Andrew, thank you so much for your kind words and 5-star review. We really appreciate you trusting us with your auto insurance, home insurance, and boat insurance. We love having you as part of our State Farm family. I am glad to hear that Paige has been such a good help to you as well. We hope that you will be with our office for many years to come. Enjoy the remainder of your summer and try and stay cool! "
Profile photo of James Burton

James Burton

July 2, 2024

5  out of  5
rating by James Burton
"Paige is the person to see if you have any questions about your insurance. Super kind, professional and fast customer service."
We responded:
"James, thank you so much for taking the time to give us a 5-star review! I am glad to hear that Paige was able to take such great care of you. We appreciate you trusting us with your car insurance needs and hope we can be assistance in the future for any additional insurance needs you may have. Hope you have a wonderful holiday weekend and enjoy the rest of your summer! "
Profile photo of Babe Plumberg

Babe Plumberg

June 25, 2024

5  out of  5
rating by Babe Plumberg
"From Paige to Teresa to Steve, I had the best experience I’ve ever had regarding insurance. I did a LOT of price quote comparisons before I find this team. They are by far the best deal around and are extremely knowledgeable and friendly."
We responded:
"Thank you so much for taking the time to give us a 5-star review! I am so glad to hear that you have enjoyed your experience with us so far, and hope you continue to trust us with your car insurance, home insurance, and jewelry insurance needs. Hope you have a great holiday weekend and enjoy the rest of your summer!! "
Profile photo of Michelle Smith

Michelle Smith

June 18, 2024

5  out of  5
rating by Michelle Smith
"Been with State Farm since I was 19... love them!!"
We responded:
"Thanks Michelle for taking to time to give us a 5-star google review. Appreciate you so much and glad we have been able to help you with your car insurance, home insurance, and life insurance. Hope you enjoy this pretty weather. "
Profile photo of Amber Smith

Amber Smith

May 31, 2024

5  out of  5
rating by Amber Smith
"Greatest experience! Paige Gordey (Smith) was exceptional 👏 Her professionalism when helping me get insurance made everything so easy and quick. Love you!"
We responded:
"Amber, thank you so much for the 5-star review! We are glad to hear that Paige was a great help to you for your car insurance needs. Hope you enjoy your Summer! "
Profile photo of Vincent Vigliaturo

Vincent Vigliaturo

May 30, 2024

5  out of  5
rating by Vincent Vigliaturo
"Love this place. Hard to beat the rates and Bethany knows her stuff! You are in great hands. Go see her for a policy."
We responded:
"Vincent, thank you for giving us a 5-star review! Glad to hear that Bethany has been such a great help to you for your car insurance and home insurance needs. Bethany does a wonderful job for us here in the office. Hope you enjoy this beautiful weather! "
Profile photo of Mike Dutton

Mike Dutton

May 30, 2024

5  out of  5
rating by Mike Dutton
"Everyone at Steve Shipman's office has been wonderful helping our family move from Ohio... especially Paige!"
We responded:
"Mike, thank you for your kind words and taking the time to give our office a 5-star review. We are happy to have been able to help you with your car insurance and home insurance needs. I hope you are enjoying Missouri and have a wonderful Summer! "
Profile photo of Jade Feiser

Jade Feiser

May 30, 2024

5  out of  5
rating by Jade Feiser
"I have been with this particular State Farm rep for several years and the service has always been wonderful!"
We responded:
"Jade, thank you for giving us a 5-star review! We appreciate your business and are glad we have been able to help you with your car insurance needs and provide you great service. Hope you enjoy your Summer! "
Profile photo of Maryanne Heinrich

Maryanne Heinrich

May 30, 2024

5  out of  5
rating by Maryanne Heinrich
"Very professional people in this office! They are quick to return a phone call and go above and beyond to answer questions."
We responded:
"Maryanne, thank you for taking the time to give us a 5-star review! We appreciate your kind words. Hope you have a wonderful Summer! "
Profile photo of Travis Bingham

Travis Bingham

May 13, 2024

5  out of  5
rating by Travis Bingham
"I have been with this office for many years and they have always gone out of their way to help me."
We responded:
"Travis, thank you so much for taking the time to give us a 5-star Google review. We appreciate your business and are so pleased we have been able to help you for all these years with your car insurance, renters insurance, and life insurance. Hope you enjoy your summer! "
Profile photo of Katrina Gray

Katrina Gray

March 29, 2024

5  out of  5
rating by Katrina Gray
"Very friendly and knowledgeable staff! Easy to work with"
We responded:
"Katrina, thanks so much for the five-star review. We appreciate you taking the time to leave us kind words. Hope you enjoy your spring! "
Profile photo of Joshua Blanch

Joshua Blanch

March 7, 2024

5  out of  5
rating by Joshua Blanch
"We love State Farm and especially Steve Shipman and his office staff! I'm the owner of Pro Roofers and we've worked with Steve and his valued customers for many years now. Not all agents are the same. Steve is not afraid to go to bat for his customers when there are things that should be covered by the claims department. I've had Steve and his office help me through several tough to navigate claims and we've always come out on top with his help! If you're looking for a top notch agency, this is one you'll love! I can't tell you how many customers I've worked for that have been with Steve for 40 years or more!...That's a track record you can count on!"
We responded:
"Joshua thanks so very much for your very kind comments. I always tell folks that I can not control claims but I can always request.a second look at the claim if some things have been missed.. Joshua you are always very thorough and very good to go the extra mile if it is needed with our clients and with their claims. Appreciate you a bunch"
Profile photo of Laci Robbins

Laci Robbins

February 27, 2024

5  out of  5
rating by Laci Robbins
"Bethany helped me get life insurance for my kids and i couldn't be happier. She was knowledgeable and efficient, and always answers back quickly when i have questions or concerns. Thank you Bethany!!!"
We responded:
"Thank you for taking the time to give us a 5-star review Laci. So happy to hear that Bethany was such a great help to you with your kids life insurance. Hope you enjoy this nice weather we are having this week!"
Profile photo of Amber Harmann

Amber Harmann

February 27, 2024

5  out of  5
rating by Amber Harmann
"Bethany helped me with my insurance, she is so nice and made it so easy! Would definitely recommend to anyone I know!"
We responded:
"Amber, so glad that Bethany has been such a great help to you with your life insurance needs. Bethany does a wonderful job for us here at our office and we are glad to have her. Thanks for taking the time to give us a 5-star review. Hope you enjoy this pretty weather. "
Profile photo of lori booth

lori booth

February 26, 2024

5  out of  5
rating by lori booth
"Paige was absolutely outstanding!! Extremely knowledgeable and answered all my questions in a simplified manner which was easy to understand. With her excellent customer service skills and friendliness, Paige made the entire process smooth and stressless. Highly recommend!!"
We responded:
"Lori, thank you so much for taking the time to give us a 5-star review. So glad to hear that Paige was able to be such a great help to you with your car insurance and home insurance. We are happy to have you as a part of our State Farm family! Hope you are enjoying this beautiful weather. "
Profile photo of Ryan Richardson

Ryan Richardson

February 8, 2024

5  out of  5
rating by Ryan Richardson
"We have been with this office for years and Bethany is absolutely amazing to work with and always on top of handling all of our insurance needs and questions ! Highly recommend!"
We responded:
"Ryan, we appreciate you taking the time to give us a an excellent 5-star review. Bethany does do a wonderful job for my office and we are happy to have her as part of our team. Thank you for your continued business for your car insurance, home insurance, liability umbrella, and personal articles insurance. Hope you enjoy this pretty weather. "
Profile photo of Todd D

Todd D

February 7, 2024

5  out of  5
rating by Todd D
"The support staff is always courteous, warm, and efficient. Once my teen daughter had her license, Paige worked to get me forms quickly so that we had her covered."
We responded:
"Todd, thank you so much for taking the time to give us a 5-star review. I am glad to hear that my staff has taken such great care of you for your car insurance, home insurance, and liability umbrella insurance. Thank you for your continued business and I hope you enjoy this beautiful weather we are having. "
Profile photo of Caitlin Bush

Caitlin Bush

February 2, 2024

5  out of  5
rating by Caitlin Bush
"Payton assisted me with setting up new insurance. She was patient, answered every last question, and made my transition seamless! She was able to get me a better rate than my current (previous, as of today) insurance. She also made me feel good about being a customer, assuring me I could reach out at any point for any assistance I may need in the future. Great experience!"
We responded:
"Caitlin, thank you so much for taking the time to give us a 5-star review. I am glad to hear that Payton was such a great help to you and was able to save you money on your car insurance and your renters insurance, she has been a great addition to our office. Feel free to stop in sometime and meet our staff, we would love to have you. "
Profile photo of Debra Murphy

Debra Murphy

January 15, 2024

5  out of  5
rating by Debra Murphy
"We've trusted State Farm to insure our 4 vehicles and our home for years and years. Their rates are the lowest we've found. All of the associates are so accommodating and are always looking out for our best interest and never disappoint."
We responded:
"Debra, thanks so much for taking the time to give us a 5-star review. We are so glad to have you as part of our State Farm family. We love to hear that you have had great experience with our office and that you have trusted us with your car insurance and home insurance for all these years. We appreciate your business. Hope you are staying warm out there in this cold weather! "
Profile photo of Carol Beam

Carol Beam

January 12, 2024

5  out of  5
rating by Carol Beam
"Great experience!"
We responded:
"Carol, thanks so much for taking the time to give us a wonderful 5-star review. We are so glad to have been able to help you with your car insurance, home insurance, and liability umbrella insurance. Hope you are staying warm during this cold. "
Profile photo of Shelli Valentine

Shelli Valentine

January 11, 2024

5  out of  5
rating by Shelli Valentine
"Recently contacted the office to get quotes on my home and auto. I was pleasantly surprised at the amount of money I could save with State Farm. My husband and I have been with our current insurance company for over 30 years. After speaking with Becka and her answering all my questions, we decided to switch. Thank you to everyone in the Steve Shipman office. I look forward to many years of working with you."
We responded:
"Shelli, thanks so much for taking the time to give us such a good 5-star review. We really appreciate it. I am so glad to hear that Becka was able to answer all of your questions and was able to be such great help to you in saving money on your car insurance and home insurance. Becka does a great job here at our office and we are happy to have her as part of our team. Hope you stay warm out there!"
Profile photo of Randy Barnard

Randy Barnard

January 5, 2024

5  out of  5
rating by Randy Barnard
"Dealt with Paige. She was extremely personable, knowledgeable, and helpful. It was a very smooth and easy transition from another insurer."
We responded:
"Randy, thanks so much for taking the time to give us a 5-star review. Glad to hear that Paige was able to take such great care of you and help you get your auto insurance and home insurance switched over. We are happy to have you as a part of our State Farm family. Hope you stay safe out there in this winter weather!"
Profile photo of Amanda Hicok

Amanda Hicok

January 5, 2024

5  out of  5
rating by Amanda Hicok
"Bethany was AMAZING when it came to setting up my boys insurance plans. She walked me through everything, and was professional the entire time. I highly recommend!"
We responded:
"Amanda, thanks so much for taking the time to give us a 5-star review. I am so glad Bethany was a great help to you setting up your boys life insurance policies, she does a wonderful job for us and our clients. Hope you stay safe out there. "
Profile photo of Rick Gladson

Rick Gladson

November 30, 2023

5  out of  5
rating by Rick Gladson
"Great customer service"
We responded:
"Rick, we really appreciate you taking the time to give us a 5-star review. We are happy to have you as part of our State Farm family and are glad we have been able to help you with your car insurance, home insurance, and boat insurance for all these years. Hope you and Lisa have a wonderful holiday season!"
Profile photo of Madalynne Leslie

Madalynne Leslie

November 30, 2023

5  out of  5
rating by Madalynne Leslie
"I would definitely recommend them. They made my insurance company switch super easy peasy and lemon squeezy. I pay way less now with my autos/renters combined then I ever have before. Super glad they were able to assist me!"
We responded:
"Madalynne, thank you so much for taking the time to write this 5-star review. I am glad to hear that your switch to State Farm was easy and that we were able to save you money on your auto insurance and your renters insurance. Hope you have a wonderful holiday season!"