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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elaine Venard

March 26, 2026

5  out of  5
rating by Elaine Venard
"Paige was very knowledgeable and patient w/Elaine Venard 3/26/2026. Paige carefully explained my (Venard) PLUP policy in great detail. State Farm is lucky to have Paige as an employee. She represents State Farm very well."
We responded:
"Elaine, I hope you're doing well. What great feedback for Paige, I will be sure to pass those compliments along to her. Thank you for taking the time to give us a review. We appreciate your business and hope to be able to continue to help you with your future insurance needs for years to come. "
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Sue Ballard

March 24, 2026

5  out of  5
rating by Sue Ballard
"Paige was extremely helpful."
We responded:
"Sue, thank you so much for taking the time to give us such awesome feedback. Glad to hear that Paige was such a great help to you. We appreciate your business and hope to be able to help you with your insurance needs for many more years to come."
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Jacki Holland

March 23, 2026

5  out of  5
rating by Jacki Holland
"Everyone at Steve Shipman’s office is always very friendly and helpful. They gather the info you need and get it to you in timely manner. Teresa is especially great to work with."
We responded:
"Jacki, I really appreciate you taking the time to share your experience! It’s fantastic to hear that our team has been friendly and helpful throughout. Teresa does a wonderful job, and I’m glad she’s been such a positive part of your experience. We’re always here to make things easy and efficient for you. Don’t hesitate to reach out anytime!"
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Garth

March 20, 2026

5  out of  5
rating by Garth
"Very quick and responsive. Thank you."
We responded:
"Garth, thanks for the wonderful review! I am glad to hear you found our service quick and responsive. We always strive to be timely and attentive to our customers' needs. If you ever have any questions or need any further assistance, please don't hesitate to reach out. "
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Pat Meyer

March 20, 2026

5  out of  5
rating by Pat Meyer
"Always ready to help !!!!"
We responded:
"Pat, thanks so much for the great feedback. We are always here to help whenever you need us. Don't hesitate to reach out! "
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Anthony Migliazzo

March 19, 2026

5  out of  5
rating by Anthony Migliazzo
"Very professional, office. Went thru my policy review and made the changes that were necessary. Teresa was very helpful."
We responded:
"Anthony, thank you for the kind words! I am glad to hear that Teresa provided helpful support during your policy review. Teresa always does a wonderful job offering thorough and professional services, and I am happy to hear she could make the process smooth for you. We appreciate your long-time business with our office. "
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haley dowler

March 18, 2026

5  out of  5
rating by haley dowler
"I had such a good experience with this office, I reached out wanting to set up my own policy and get off my parents policy and they made it a seamless and worry free process. I worked with Paige, and she answered all my questions, responded quickly, and made the transition easy for me and my parents!"
We responded:
"Haley, thank you so much for sharing your experience! I am really glad Paige could make everything easy and hassle-free for you. She is awesome at helping clients get set up smoothly. If you ever have any more questions or need anything, just give us a shout! "
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JB

March 13, 2026

5  out of  5
rating by JB
"Great customer care service and fast responsiveness."
We responded:
"Thank you so much for taking the time to give us such awesome feedback. We appreciate your business and hope to be able to help you with your insurance needs for many more years to come. "
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Kelsey Herman

March 13, 2026

5  out of  5
rating by Kelsey Herman
"Paige is amazing to work with! She is always prompt with responses and has been so helpful since day one. Thank you Paige!"
We responded:
"Kelsey, we really appreciate your wonderful feedback! Paige is a great asset to our team, and I am glad she has been able to assist you so promptly and effectively from the very beginning. I will make sure she knows how much you appreciate her efforts. Thanks again and hope you enjoy your weekend! "
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K Macrander

March 10, 2026

5  out of  5
rating by K Macrander
"Thanks for helping us easily work through buying a new vehicle and selling an old one!"
We responded:
"Thank you so much for your kind words, Kyle! I’m glad we could make the process of buying your new vehicle and selling your old one easy and smooth. If you ever need anything else or have any questions, don’t hesitate to reach out. Enjoy your new ride!"
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Mike Van Duine

March 9, 2026

5  out of  5
rating by Mike Van Duine
"Always working hard for the client - best in the business!"
We responded:
"Mike, thank you for your kind words. We appreciate your longtime business and feedback very much. Hope you are staying safe."
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roy hudson

March 5, 2026

5  out of  5
rating by roy hudson
"His service was above and beyond in my opinion. I had been shopping around for insurance for months. His follow up was very respectful and time appropriate in between follow ups. This was a huge factor in who I chose."
We responded:
"Roy, thank you so much for taking the time to give us a 5-star review. I am thrilled to hear that Scott's service stood out and that his respectful and timely follow-ups made a difference in your decision. We pride ourselves on providing personalized and attentive service, and it's wonderful to know that Scott exemplified that for you. If you ever need anything else or have questions in the future, please don't hesitate to reach out. We're here to help!"
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Melanie Abel

February 20, 2026

5  out of  5
rating by Melanie Abel
"We have been doing business with Steve and his staff for about 35 years. They have always been prompt with our requests for information and helpful with different policies. I would highly recommend Steve."
We responded:
"Melanie, thank you so much for your kind words and for being a loyal client for the past 35 years! It’s truly a pleasure to serve you and your insurance needs. I am so glad to hear that our team has been prompt and helpful throughout the years. Your recommendation means a lot to us, and we look forward to continuing to support you for many more years to come!"
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debra ulberg

February 17, 2026

5  out of  5
rating by debra ulberg
"The staff is always friendly and helpful. They go out of their way to make sure your questions are answered."
We responded:
"Debra, I am thrilled to hear that our staff has always been friendly and helpful to you, and that we have been able to assist with your questions. Providing excellent service is very important to us, and your feedback truly means a lot. Thank you for your business and hope to be able to continue servicing your accounts for many more years to come. "
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James Dittmer

February 11, 2026

5  out of  5
rating by James Dittmer
"Paige was cordial, prepared and answered all my questions."
We responded:
"Jim, thank you for your kind words! I am glad to hear that Paige was courteous, well-prepared, and able to answer all your questions. We appreciate your business and your valuable feedback. We hope to be able to work with you for many more years to come. "
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Jim Russell

February 11, 2026

5  out of  5
rating by Jim Russell
"Excellent all around, I highly recommend."
We responded:
"Jim, thank you so much for your wonderful feedback and recommendation! We're glad to hear you had a positive experience with our office. We look forward to supporting your insurance needs for many years ahead."
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Mike A

February 6, 2026

5  out of  5
rating by Mike A
"I’ve been a customer for close to two decades, and the service has always been top-notch. Paige is incredibly helpful, responsive, and efficient. Any time I need something, it’s handled quickly and clearly. Highly recommend."
We responded:
"Mike, thank you so much for your incredible loyalty over the past two decades! We're thrilled to hear that our service has consistently met your expectations. I’m proud of Paige and will be sure to share your kind words with her. We truly appreciate your continued support and look forward to serving you for many more years to come!"
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Randy Rystrom

February 4, 2026

5  out of  5
rating by Randy Rystrom
"Scott did a great job, was very responsive to my needs. Also saved us close to 2k a year"
We responded:
"Randy, thanks so much for taking the time to give us such awesome feedback. Scott does a wonderful job here at the office and we are very grateful to have him. I will be sure to pass along your compliments to him. "
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Michael Collins

February 3, 2026

5  out of  5
rating by Michael Collins
"Quick responses from my agent and the most affordable plan!"
We responded:
"Michael, thank s so much for taking the time to give us a 5 star google review! We appreciate your business and hope to be able to help you for many more years to come. "
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Joe Kite

January 28, 2026

5  out of  5
rating by Joe Kite
"Paige was a great help with every question I had. I would recomend her to everyone. She saved me on my payments."
We responded:
"Joe thank you so much for your kind words! I am thrilled to hear that Paige was able to assist you so effectively and make a positive difference with your payments. She truly is a valuable member of our team, and I'll be sure to pass along your compliments to her. We appreciate your recommendation and look forward to serving you again in the future!"
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Donald Sisk

January 22, 2026

5  out of  5
rating by Donald Sisk
"Good place to do business with. Friendly and personable."
We responded:
"Don, thank you for your kind words! We're glad to hear you had a friendly and personable experience with us. We look forward to doing business with you again!"
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Patricia Rickman

January 22, 2026

5  out of  5
rating by Patricia Rickman
"I have been a customer for nearly 30 years and they have Always provided excellent service! I trust them! Very knowledgeable staff!"
We responded:
"Thank you so much for your incredible loyalty over the past 30 years! It means the world to us to have your trust and to know our team has consistently provided excellent service. We’re here for you anytime and look forward to continuing to support you for many years to come!"
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Mercedes Zaragoza

January 21, 2026

5  out of  5
rating by Mercedes Zaragoza
"Steve Shipman is the kind of guy you wouldn’t want to miss out on working with! Wonderful individual and wonderful business!"
We responded:
"Thank you for your wonderful review! I’m truly honored by your kind words. It’s a pleasure working with clients like you, and I’m committed to providing the best service possible. Looking forward to continuing to support you!"
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Jeremy & Courtney Bri Bales

January 21, 2026

5  out of  5
rating by Jeremy & Courtney Bri Bales
"great people very easy to work with"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found us easy to work with. It’s always our goal to provide a great experience for our clients. If you ever need anything else, don’t hesitate to reach out! "
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lester lyday

January 21, 2026

5  out of  5
rating by lester lyday
"Always promt and help me right away!"
We responded:
"Lester, thank you so much for the great review. I am so glad my team has always been quick and responsive to you for your needs. We really appreciate your business and hope to be able to help you with your insurance needs for many years to come. Stay warm this weekend. "