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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis Fowler

July 10, 2026

5  out of  5
rating by Dennis Fowler
"Steve and his staff are the best!!!

Dennis Fowler"
We responded:
"Dennis, thanks so much for taking the time to give our office a 5-star google review. We appreciate your feedback and kind words. Hope you have a good weekend! "
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Sarah

July 9, 2026

5  out of  5
rating by Sarah
"It’s always a friendly atmosphere when I walk in, everyone is always super helpful, especially when I had my wrecks years ago"
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Christine Flowers

June 29, 2026

5  out of  5
rating by Christine Flowers
"Steve Shipman’s State Farm office - especially Teresa - is super to work with. They are very responsive to requests and questions. Insurance is expensive no matter where you get it so you should at least get exceptional service from your provider."
We responded:
"Hi Christine—thank you so much for your kind review! We’re thrilled to hear you’ve had a great experience with our office. Teresa is an essential part of our team— she keeps everything running smoothly, stays on top of details, and really holds it together so you get responsive, dependable service. Your feedback means a lot. Thanks again for choosing us!"
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Carrie Crowder

June 26, 2026

5  out of  5
rating by Carrie Crowder
"We always receive great service, particularly from Paige!"
We responded:
"Carrie, thank you so much for your 5-star Google review. We truly appreciate you taking the time to share your experience. We’re especially glad to hear you’ve had great service with Paige—I will be sure to pass along your compliments. Thanks for choosing our office! — Steve"
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Diana Weeks

June 24, 2026

5  out of  5
rating by Diana Weeks
"Paige and all of the staff are always so helpful and knowledgeable. I appreciate the fast response time and follow up."
We responded:
"Hi Diana — thank you so much for your 5-star review! I’m really glad to hear Paige and our team have been so great to work with, and that we've given fast responses and follow-up. We truly appreciate your continued trust in our office. Hope you have a great summer! "
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Craig Turley

June 22, 2026

5  out of  5
rating by Craig Turley
"We have been with Steve and his staff since the mid 90’s and have had the best customer service imaginable!"
We responded:
"Craig, thank you so much for the wonderful review! We’re truly honored to have been part of your insurance journey since the mid 90’s. Your loyalty means a lot to us, and we’re grateful you’ve trusted our team for all these years. Thanks again—we’re here anytime you need us! ⭐️"
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mick T

June 17, 2026

5  out of  5
rating by mick T
"Steve has always been helpful and informative."
We responded:
"Michael, thank you so much for the 5-star review! I’m really glad I could help and that you found the information useful. I appreciate your trust and I’m here anytime you need anything from me."
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Marilyn Todd

June 17, 2026

5  out of  5
rating by Marilyn Todd
"Steve Shipman and his office are excellent. I can't say the same for the online customer service folks or their online chat people sadly. If you want something done just call the office they will handle it promptly, courteously and professionally."
We responded:
"Marilyn, thank you so much for the 5-star review! We truly appreciate your kind words about me and my team. We’re very sorry to hear about your experience with the online customer service/chat, but we’re glad you called the office—our goal is to take care of everyone professionally, efficiently, and with clear communication. Thanks again for choosing us!"
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Jon R

June 17, 2026

5  out of  5
rating by Jon R
"Steve has been my home, auto and business agent for 3 decades. I haven’t many claims but when I did, settlement was fast and simple! I did just have a sizable business claim and Courtney went above and beyond to put all of my info into a spreadsheet so that the claims adjuster could move quickly and efficiently. Outstanding work, Courtney!"
We responded:
"Thanks so much for the kind words, Jon! It truly means a lot to have you as my long-time client for your home insurance, auto insurance, and business coverage over these past 3 decades.

I’m glad your claims experience was smooth and straightforward. It sounds like Courtney truly went the extra mile so the adjuster had what they needed to move quickly and efficiently. I will be sure to pass along your compliments to her.

If you ever need anything else, we’re here for you. Thanks again, Jon!"
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Ronnie Crowder

June 13, 2026

5  out of  5
rating by Ronnie Crowder
"Excellent service. I’m thankful my brother recommended you. I am saving almost 2000 dollars a year. Special thanks to Paige for all her help."
We responded:
"Hi Ronnie! Thank you so much for your 5-star review! I am really happy to hear you had an excellent experience. I also really appreciate Lonnie recommending you come our way.

Congratulations on saving nearly $2,000 a year—that’s always wonderful news! I’ll be sure to pass your special thanks along to Paige.

Thanks again for choosing our office. We’re here for you anytime you need anything."
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Donna F Enyeart

June 13, 2026

5  out of  5
rating by Donna F Enyeart
"I have had homeowners insurance, car insurance and life insurance with Steve’s office for many years and have appreciated the integrity, honesty, professionalism, and caring that he and his office employees have provided through each situation. I highly recommend Steve and his team."
We responded:
"Donna, thank you so much for your wonderful 5-star review! I truly appreciate your kind words about my team and the professionalism, integrity, honesty, and care you’ve experienced over the years with your homeowners, car, and life insurance.

And it’s always great to hear from you, Donna. I’m grateful for you and I’m here anytime you need anything."
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Larry

June 12, 2026

5  out of  5
rating by Larry
"Ms. Courtney Russell was great helping me."
We responded:
"Larry, thank you so much for your 5-star review! We’re thrilled to hear that Courtney was great in helping you. We truly appreciate your trust in our team—please don’t hesitate to reach out if you need anything in the future. "
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Tammy Noll

June 11, 2026

5  out of  5
rating by Tammy Noll
"Great to work with. I feel confident they have me covered."
We responded:
"Tammy, thank you for the kind words! I am happy to hear you’ve enjoyed working with our team and that you feel confident knowing you’re covered. We truly appreciate your trust and are here anytime you need us."
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Cathy borchers

June 10, 2026

5  out of  5
rating by Cathy borchers
"Great at helping us provide info to our lender!
Timely and thorough explanations! Thanks for your help!!"
We responded:
"Cathy, thank you so much for your kind review! I am so glad our team was able to help you gather the information your lender needed, and we really appreciate you recognizing our timely and thorough explanations. We’re here anytime you need us—thanks for being a long-time customer with our office. We appreciate you. "
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Ted Dinges

June 10, 2026

5  out of  5
rating by Ted Dinges
"Paige was very knowledgeable and easy to work with! Highly recommend!"
We responded:
"Ted, thank you for taking the time to leave us this great review. I am glad to hear that Paige was knowledgeable and easy to work with. We truly appreciate your long-standing loyalty to our agency. It means a lot to have a customer like you, and we’ll be sure to pass your kind words along to Paige. Hope you are enjoying your summer! "
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Reagan Siebert

June 4, 2026

5  out of  5
rating by Reagan Siebert
"Rhyleigh was super helpful and friendly in helping me get a phone call scheduled with Teresa who was also very helpful and friendly! Both them of made the process go super smooth and quickly!"
We responded:
"Reagan, thank you so much for the amazing review!

We’re happy to hear Rhyleigh and Teresa were both friendly and helpful, and that they made scheduling your call quick and easy. I’ll be sure to share your compliments with them.

Thanks again for choosing our office—we truly appreciate you!"
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JO WALKER

May 30, 2026

5  out of  5
rating by JO WALKER
"I HAVE BEEN WITH STEVE SHIPMAN/STATE FARM INS AGENCY FOR OVER 30 YEARS. EVERYONE THERE IS SO VERY NICE AND PROFESSIONAL, THEY HAVE ALWAYS HELPED IN ANYWAY THEY CAN. I WOULD RECOMMEND THEM TO ANYONE THAT WANTS A COMPANY THAT CARES ABOUT TRULY HELPING YOU THROUGH YOUR CRISIS SITUATION."
We responded:
"Jo, thank you so much for the kind words. We truly appreciate your loyalty and trust that you have placed in our agency for over 30 years. It means a lot to hear that our team has always been professional, supportive, and there for you when you've needed help the most. We are committed to taking care of our customers— especially through those tough moments— and your recommendation means the world to us. Thanks again and hope you enjoy your summer!!"
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Luke Francis

May 21, 2026

5  out of  5
rating by Luke Francis
"Communication is great!"
We responded:
"Luke, thanks so much for taking the time to give our office a 5-star review. Hope you have a great holiday weekend! "
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Aimee Mckibbin

May 14, 2026

5  out of  5
rating by Aimee Mckibbin
"Teresa is always very helpful and responsive! In the market to find a car for my new teen driver and she’s been getting me quotes to compare coverage on different vehicles. Thanks State Farm!"
We responded:
"Aimee, thanks so much for the kind feedback. I am so glad to hear that Teresa has been so helpful to you while trying to find a new car for your teen driver. She does a wonderful job around here, and we are so very blessed to have her as a part of our team. Hope you are enjoying this beautiful weather. "
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devon zipsie

May 1, 2026

5  out of  5
rating by devon zipsie
"Steve's office has taken great care of me so far. The staff are pleasant and efficient, happy to be a client."
We responded:
"Devon, thanks so much for taking your time to give us such wonderful feedback. I am so glad to hear that my team has been efficient and pleasant to work with. We are happy to have you as part of our State Farm family! "
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Mike n

April 30, 2026

5  out of  5
rating by Mike n
"We have been with State Farm most of our marriage and have both cars and home covered. The effort to please and serve is evident."
We responded:
"Mike, thanks so much for taking the time to give us a 5- star review. We appreciate your kind words. I am happy to hear that we have been able to help you for many years with your auto and home insurance needs. We really appreciate your business over all those years and hope to be able to continue to help you for many years to come. "
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Abigail White

April 30, 2026

5  out of  5
rating by Abigail White
"Wonderful customer service!"
We responded:
"Abigail, thanks so much for the wonderful feedback. So glad we have been able to provide you with wonderful customer service. Hope to be able to assist you with your auto insurance needs for many more years to come. Hope you have a good summer! "
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Patricia Rickman

April 30, 2026

5  out of  5
rating by Patricia Rickman
"I have been a customer for nearly 30 years and they have Always provided excellent service! I trust them! Very knowledgeable staff!"
We responded:
"Thank you so much for your incredible loyalty over the past 30 years! It means the world to us to have your trust and to know our team has consistently provided excellent service. We’re here for you anytime and look forward to continuing to support you for many years to come!"
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Rachael French

April 28, 2026

5  out of  5
rating by Rachael French
"Paige is always so helpful and kind! Definitely love having her as a representative!"
We responded:
"Hi Rachael, thank you for the wonderful 5-star review! We’re so happy to hear Paige has been consistently helpful and kind. It means a lot to know you enjoy working with her—she takes great pride in representing our office. Thanks again for choosing us! "
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Caroleena Loyd

April 24, 2026

5  out of  5
rating by Caroleena Loyd
"I’ve had a great experience working with Teresa at State Farm. She is always very responsive and quick to answer my questions. It’s reassuring to know I can reach out and get help when I need it. Highly recommend!"
We responded:
"Caroleena, thank you for taking the time to leave us a 5-star review! Teresa is truly an asset to our team—she’s always quick to respond and great at helping our clients with whatever they need. We really appreciate your kind words and recommendation. I’ll be sure to pass them along to her!"